Block Line Medical Clinic

Here are some of the things that you can email us about

 

•     Appointment Requests

•     Please call directly for urgent appointments

•     Please include name, date of birth and reason for appointment

•     Please let us know if you prefer morning, afternoon or earliest available

•     Update personal contact information (e.g. telephone, address, …)

•     Changes to health card version code or expiry date

•     To ask about date, time or location of referral appointments or booked investigations

•     Information about billings for uninsured services

•     Request notes/forms for work or insurance services

•     Inquiries about test results

•     Screening tests

If you send us an email and don’t hear back within 2 business days

then please call the office.

Here are some things we can email you about

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•     Responses to your emails as above

•     Appointment reminders

•     Notifications about tests that you need to get done or appointments you need to make

•     Notification of unexpected office closure

Here are some things that email is not to be used for

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•     Emergencies or when information is needed urgently (please call the office)

•     Requesting medical advice for anyone other than yourself

•     Exchanging sensitive medical information

•     Complex medical issues

•     Requesting a diagnosis based on a description of symptoms

•     Frivolous or commercial purposes

How to email us

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•     Please keep it simple, short (250 word max), and courteous

•     Messages conveying anger, sarcasm, harsh criticism, gratuitous comments and libellous references should be avoided